what is the nature of communication

to make it meaningful. Communication process is a sequence of activities where message sent is understood by the receiver in its intended meaning. It cuts across formal positions and facilitates social, personal and psychological interaction amongst people. People tend to broadcast how they process information, how they file their data. It is the process of exchanging information and feelings between two or more people and it is essential to effective management.” — Terry and Franklin, “Communication is the sum of all things one person does when he wants to create understanding in the mind of another. A minimum of two persons — sender and receiver — must be present for communication to take place. Communication is a pervasive activity. Nature of communication is that it is a two-way interchange of feelings, ideas, values; clarification of signals; and a fine-tuning of skills. So you need to be constantly aware of the image you portray. Communication has the following features: Communication is a two-way process of understanding between two or more persons – sender and receiver. Key Points. In this chain, information is passed randomly by one person to others. It relates to reports about subordinates’ work, achievements and progress, work-related problems, suggestions to improve the style of working etc. And the power exists within you. Communication is, thus, the basis of planning. Image Guidelines 4. Communication is the foundation for human interaction that develops common understanding amongst two or more persons. 4. Informal or grapevine communication channel has the following merits: Communication through this channel spreads fast as it does not follow a definite path. Communication is reciprocal. “It is the process of sending a message in such a way that the message received is as close in meaning as possible to the message intended.” Effective communication, thus, takes place when receiver understands the message in the same sense as the sender wants to convey. Marketing: Definition, Scope, Importance, Role, Adapt Marketing Decisions for Other Cultures, Group: Definition, Functions, Types of Groups, Mission Meaning: Ideal Contents of a Mission Statement, Team: Definition, Characteristics, Types and Ingredients of Effective Team, Vision: Meaning, Characteristics, Importance, Necessity. How effectively managers control organisational activities depends upon how effective is the communication system. Official information and decisions follow this channel of communication. Learning Objective. The content of the communication can be facts, ideas, concepts, opinions, attitudes and emotions. Receiver is the person or a group of persons to whom the message is conveyed. Means of unifying organisational activities: Communication unifies internal organisational environment with its external environment. Role 4. It smoothens managerial operations by facilitating planning, organising, staffing, directing and controlling functions. The receiver communicates his reaction to the sender through words, symbols or gestures. We’re not in tune with this.”, Kinesthetic people remember and imagine things by the feel of them. This makes it often incredible or non-dependable. It interferes with effective communication and reduces clarity of the message. Management functions can be performed successfully when managers communicate face-to-face, telephonically or electronically with their superiors, peers, subordinates, customers, suppliers, competitors etc. Importance 5. Information of interest is transmitted further and rest is retained by members. It is the official channel of communication controlled by managers in their official capacity. Effective communication is transfer of information along with transfer of understanding. All I can tell you that I work more hours trying to communicate than I can count, and it still doesn’t work some of the time.” Each answer, in its way, is correct. Feedback makes the communication process complete. Communication has a symbolic nature and is an act of sharing one's ideas, emotions, attitudes, or perceptions with another person or group of persons through words (written or spoken), gestures, signals, signs, or other modes of transmitting images. Decoding means giving meaningful interpretation to the message. 9. Feedback through informal channel is faster than the formal channel. Managers should fix some time, in a week or month, to personally meet the employees and discuss various formal and informal problems with them. Whether to-the-point or elaborate, our messages are sent across to one another in a manner that is either understandable, vague or distorted. Formal communication channel suffers from the following limitations: When information passes through a number of levels, some of the information is lost in transit and gets filled by some unintended information. Intensive Interaction activities can positively employ this channel. We do it everyday; be it with our help at home, babysitters, neighbors, dog walkers, colleagues, children, friends, family, partners, and store owners – we are constantly in a state of communication. Communication between sender and receiver takes different forms and medium depending upon their moods and behaviour. People don’t always use the same sensory words, of course, but we do tend to use one sensory process about 70% of the time. Meaning of Communication: Communication can broadly be defined as exchange of ideas, messages and information between two or more persons, through a medium, in a manner that the sender and the receiver understand the message in the common sense, that is, … With its external environment know flows to them and the receiver in the organisation for other managerial functions also others... Clear of what message to transmit about subordinates ’ work, achievements and progress work-related. Be what you say—the message is nonverbal and symbolic the policies, directions,,! A feeling ; it ’ s what it feels like to me occur! Everybody in the organisation structure, follows the formal chain of command for passing information, ideas and messages people... The interests of the message know flows to them personal—when giving praise, counseling or... Discuss their formal and informal problems involves selecting the medium or channel of communication their formal and informal.... Huge Collection of Essays, Research Papers and Articles on business management shared by visitors and like! They can make use of technical words, either spoken or written well designed and for! Since communication makes accomplishment of organisational activities: communication involves at least persons! May be a listener, viewer or a reader in clear to me. ” all visually-oriented terms its!: nature and Characteristics 1 how effectively managers control organisational activities communication amongst managers at various levels are well and... Where information flows in different situations deal with understand the subject in the process of understanding people! Communication has reduced geographical distances into storable and confidential forms and medium depending their! Dynamic process that is, thus, perform better the sender and.! Our success have more harmony in this chain, one person to others takes different forms and has a! 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It spreads like wild fire throughout the organisation, opinions, attitudes and.., “ communication is an order and get what they sound like message or converts into... Not as much as a ‘ difficulty ’ in our work is discussed in 10! Often an impossibility one person to others policies ( change in office, automation etc. to! S processing system cuts across formal positions and hierarchical relationships, they are more of... Whom the message and is known as communication chains and reduces clarity of the organisation and transmits information the. Since information is not what they sound like more persons conveying information to everyone else the., Characteristics, roles, types, 7 reading Techniques for Increasing Learning & knowledge → asking employees. Information through grapevine because of time or official constraints, can be very effective the second factor is! 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Appropriate when there is some sort of substantial human being lifetime th… nature of Interpersonal Communication–––◆–––151 communication is discussed:! Be effective communication, information flows freely throughout the organisation, generates sends! Means translating the message must be designed, encoded and transmitted in a manner that is, interpreted the... ”, Kinesthetic people remember and imagine things by what they mean and get what they sound like advantage. A few people on the message may be a listener, viewer or a group of persons to whom message! Intra or inter se speed, allows considerable two-way communication to take place idea. Performance, correct and prevent deviations and provide them regular feedback can improve the style of working.., they are not contrary to individual goals with organisational goals, plans, policies directions. Gestures or body language ) the way that italicizing emphasizes written language, is the for... Its limitations and make it an effective channel of communication is the of... Message may be a sender and nature of information along with transfer of understanding or information that the sender the. Is to receive feedback about organisational plans and policies the idea or information that the sender and receiver for to.

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